Welcome to Dhara Resort & Convention. By booking a stay, attending an event, or using our facilities, you agree to the following terms and conditions.
1. Reservations & Payments
- Reservations are confirmed only after receipt of advance payment as per the resort’s booking policy.
- Guests must provide accurate personal and payment details. Any fraudulent or false information may result in cancellation.
- Tariffs and rates are subject to change without prior notice.
2. Check-in & Check-out
- Dhara Resort & Convention follows a 24-hour check-in and check-out policy from the time of arrival.
- Early check-in and late check-out beyond the 24-hour window may be chargeable and subject to availability.
3. Cancellation & Refund Policy
- Cancellations must be made within 24 hours of the check-in date to be eligible for a refund.
- No-shows or last-minute cancellations may result in forfeiture of advance payment.
- Refund timelines may vary based on payment mode.
4. Use of Facilities
- Guests are expected to use resort facilities responsibly and with respect for other guests.
- Dhara Resort & Convention is not responsible for loss or damage to personal belongings.
- Any damage caused to property by guests will be charged accordingly.
5. Events & Convention Bookings
- Event bookings require a signed agreement and advance deposit.
- External vendors must be pre-approved by management.
- The resort reserves the right to decline or cancel events that may disrupt other guests or violate policies.
6. Conduct & Safety
- Guests are requested to maintain decorum and follow all resort rules.
- Illegal activities, offensive behavior, or violation of local laws will lead to immediate eviction without refund.
- Smoking is permitted only in designated areas.
7. Liability
- Dhara Resort & Convention shall not be liable for injuries, accidents, natural calamities, or unforeseen events beyond our control.
- Guests are responsible for their own safety and belongings.
8. Governing Law
- These terms are governed by the laws of Telangana, India.
- Any disputes will be subject to the jurisdiction of Hyderabad, Telangana courts.